Privacy Policy

Privacy Policy (updated and effective from December 1st 2021)

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

We reserve the right to make changes to this Privacy Policy and Terms of Service at our discretion, and will notify you by revising the date at the top of the policy, and in certain circumstances we may provide you with additional notice via email notification. 

If you do not assent to this Privacy Policy, do not use, interact, or submit personally identifiable information to the websites, platforms or services listed below as part of 2S Courses. 

Your personal information collected from payment forms, mailing list signup forms or website subscription is never shared, sold or rented to anyone, ever.

Who we are

‘We’ are 2S Courses LLC (“2S Courses”), comprised of the following products, websites and social media platforms; 

• Saxy School (www.saxyschool.com and community.saxyschool.com)
• Instagram (public): www.instagram.com/saxy_school 
• Instagram (students): www.instagram.com/saxyschool_students (students only Saxy School account)
• Sax Masterclass (www.saxmasterclass.com)
• Instagram (students): www.instagram.com/saxmasterclass (student only Masterclass account)

 

Circle community platform (third party service)

Circle is an online platform used by 2S Courses to host our Saxy School community. By signing up to Saxy School you are entering into agreement with Circle’s TOS and Privacy Policy, which you can read fully here: 

https://app.circle.so/privacy

https://app.circle.so/terms

What personal information do we collect from the people that visit our website?

When registering on any of our sites; you will be asked to enter your name, email address, and other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.

GDPR SPECIFICS for EU Students

• Your data is protected using industry standard tools and software. It’s never shared, sold or given away, except to connect internal software accounts to other internally used software accounts (i.e. WordPress to MailChimp).
• The data is stored as long as our platform is live.
• The type of data stored is: name, email, IP, and personalization details you’ve filled in via forms on our website (i.e. your first name, type of saxophone you play or years of playing experience).

How do we use your information?

We may use the information we collect from you when you register, make a purchase, respond to a survey or marketing communication, surf our website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• send you technical notices, updates, security alerts, and support and administrative messages;
• monitor and analyze trends, usage and activities in connection with our Website, App, or Services;
• facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
• link or combine with information we get from our Website, App, or Services and from others to help understand your needs and provide you with better service;
• To send periodic emails (with your permission) regarding your order or other products and services.

We may share information about you, including personal information, as follows or as otherwise described in this Privacy Policy within the 2S Courses products and services. We may share the information we collect about you between and among our current and future parent companies, affiliates, subsidiaries, and other companies under common control and ownership.

If you post information or content, such as photos, videos, commenting on a blog, or participating in online communities, or when you interact with the Website, App, or Services through social media sites, plug-ins or other applications, depending upon your privacy settings, this information may become public on the Internet. We cannot prevent further use of this information. You can control what data you share through privacy settings available on some social media sites. Please refer to those third-party sites’ privacy policies and terms of use to learn more about their privacy practices, which we do not control.

Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

When you purchase a product, you are expressing consent to get occasional and related marketing emails.

When you upload content to our website, you are expressing consent for this content to be used and shared across the platform

How do I withdraw my consent?

If after your opt-in, if you change your mind, you may withdraw your consent for marketing communication via ‘unsubscribe’. To withdraw consent from your details and content being used across the rest of the platform, you will need to delete your account in its entirety. If you wish to delete or deactivate your Account, you may email us at help@saxyschool.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

If your content has been replayed at all for example as a video replay, you can not withdraw consent from us using this material. If you have an urgent request to remove any replayed content, please contact us directly at help@saxyschool.com

Location Information

If you initially consent to our collection of this location information through the Website, App, or Services, you can subsequently stop the collection of this information at any time by changing the preferences on your computer or device. If you do so, certain features may no longer function properly.

 

How do we protect your information?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.The payment gateways that we work with follow all PCI-DSS requirements. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Some of 2S Course websites for example saxmasterclass.com allow users to turn off cookies whilst still experiencing the services and website content. When using community.saxyschool.com (Saxy School community website), we are using Circle and their cookie usage. This falls under their cookie policy, which can be found here: https://app.circle.so/cookie-policy

In the instance of Saxy School via Circle website, if you turn cookies off, the site will cease to function for you, so please make sure you accept all cookies to get the best experience of our service. 

 

CCPA Privacy

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.

Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if you provided such personal information directly to us.

• Category A: Identifiers.
  Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers.
  Collected: Yes.
• Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
  Examples: A name, signature, address, telephone number, education, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories.
  Collected: Yes.
• Category D: Commercial information.
  Examples: Records and history of products or services purchased or considered.
  Collected: Yes.
• Category F: Internet or other similar network activity.
  Examples: Interaction with our Service or advertisement.
  Collected: Yes.

Under CCPA, personal information does not include:

• Publicly available information from government records
• Deidentified or aggregated consumer information
• Information excluded from the CCPA’s scope, such as:
• Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
• Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Otherwise, no one ever gets sees or uses your personal data.

Transfer of Information to the U.S. from Other Countries

2S Courses is based in the United States and we may process and store information in the U.S. and other countries. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.

Social Sharing Features

The Website, App, or Services may offer social sharing features and other integrated tools, which let you share actions you take on our Website, App, or Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Our App and Services are not intended for individuals under the age of 13. No one under the age of 13 is authorized to provide any personal information through the Website, App, or Services. We do not knowingly collect personal information from our Website, App, or Services from users in this age group. If we learn that we have collected or received personal information from a child under the age of 13, we will take reasonable steps to delete that information. If you believe we might have any information from or about a child under 13, please contact us at help@saxyschool.com

COPPA (Children’s Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA rule which spells out what operators of websites and online services must do to protect children’s privacy and safety online. 

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

• Within 7 business days

We will notify the users via in-site notification

• Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

help@saxyschool.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our products and services are acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.